Terms & Conditions
These General Conditions are intended to govern the terms and conditions under which the “Neto Rocha Piano Experts” service, represented by the legal entity with NIF 510956572, with registered office at Av. Bombeiros Voluntários Nr. 1410 4º Esq. 4585-015 – BALTAR. PORTUGAL, (hereinafter referred to as “Neto Rocha Piano Experts”) shall be governed.
The “Neto Rocha Piano Experts” service consists of making available and providing services, allowing the user, as a customer, to order and purchase them online through this platform.
The use of “Neto Rocha Piano Experts” implies the full acceptance of and agreement with all the parameters set out in the General Conditions described, as well as the Privacy Policy in force at the time you access the respective platform.
If you do not accept, partially or in full, any of the stipulated conditions, you should not make purchases on “Neto Rocha Piano Experts”. By accessing Neto Rocha Piano Experts, you undertake to comply with the conditions established on the platform and in the Privacy Policy.
“Neto Rocha Piano Experts” reserves the right to update and change the General Conditions without prior notice. It is advisable to periodically check the General Conditions to ascertain any changes and/or updates.
Information on services
“Neto Rocha Piano Experts” informs customers about the characteristics, descriptions, images or videos of each service on each page made available, undertaking to provide the information clearly and to correct any errors as soon as possible.
Information on services, prices, content, images, videos and promotional campaigns may be updated and changed by “Neto Rocha Piano Experts” at any time.
Intellectual property
“Neto Rocha Piano Experts” the service is provided under the responsibility of Piano B, Comércio e Manutenção de Pianos, Lda. (NIF 510956572).
The content, domain, and information present and made available on “Neto Rocha Piano Experts” are the property of Piano B, Comércio e Manutenção de Pianos, Lda. or have been granted to it, and are thus protected by copyright and related rights. Any use, reproduction, copying or disclosure of visual, audiovisual or written content is subject to prior approval by “Neto Rocha Piano Experts”.
The customer undertakes to fully respect the conditions and rights referred to, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other legislation applicable to the use of images, videos, content, and others without the express authorization of “Neto Rocha Piano Experts”. “Neto Rocha Piano Experts” cannot be held responsible for any misuse of such resources.
Complaints
The customer may submit a complaint regarding any matter, act, information or service provided concerning “Neto Rocha Piano Experts” through the e-mail contact geral@netorochapianos.com or through the Electronic Complaints Book available via the link: Complaints book
Liability notice
“Neto Rocha Piano Experts” is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access to and the proper functioning of the online store.
“Neto Rocha Piano Experts” is not responsible for possible damages, directly or indirectly related to the use, or inability to use, the services provided, as well as:
PROCESSING OF PERSONAL DATA: Please check the Privacy and Cookies Policy.
APPLICABLE LAW – JURISDICTION: This contract is subject to Portuguese law and the legislation in force.
